Administrator - Home Health
The Administrator is responsible to the VP of Home Health.
- Recruits, employs, and retains qualified personnel to maintain appropriate staffing levels by employing qualified staff. disciplines or terminates staff as necessary in consultation with People Operations.
- Ensures staff development, including orientation, in-service education, continuing education, and evaluation of staff.
- Assures staff understands Ohana Pacific’s mission, vision, core values, and core behaviors and that core values and core behaviors are demonstrated at the facility.
- Ensures that the Agency employs qualified personnel, including assuring the development of personnel qualifications and policies.
- Assures appropriate staff supervision during all operating hours.
- Maintains control and oversight of all services, whether furnished directly or indirectly. Administrative and supervisory functions are not delegated to another agency or organization.
- Plans, organizes, directs, and evaluates day to day operations of the HHA to ensure the provision of adequate and appropriate care and services.
- Ensures that the Clinical Manager or designee is physically present at the agency, or able to be contacted via telephone or other electronic means, during all hours in which the Agency is open and providing care to patients.
- Ensures that when the Administrator is not available, a qualified, pre-designated person assumes the same responsibilities and obligations as the Administrator. The designated individual must be established in advance and approved in writing by the Administrator and the Board of Directors.
- Assures the development and qualifications for professional services and the assignment of personnel.
- Ensures program personnel have current clinical information and current practices.
- Assures that skilled nursing and other therapeutic services furnished are under the supervision and direction of a physician or a registered nurse.
- Implements Governing Body (GB) directives and ensures that appropriate services are developed and implemented.
- Informs the Governing Body and staff of current organizational community and industry trends, maintaining ongoing liaison with GB and staff.
- Establishes and maintains effective channels of communication.
- Directs and monitors QAPI activities.
- Oversees and evaluates quality metrics with the goal to strive to improve quality of care provided by the agency and improve public ratings (ex. Medicare star ranking)
- Manage agencies fiscal responsibility and resource stewardship
- Ensures the accuracy of public information materials and activities.
- If the Administrator is a licensed nurse or therapist, they will be required to serve as a backup clinician and perform client care in the event of staffing shortages or other emergencies.
- Enhances own professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops. Attends mandatory meetings.
- Makes recommendations to ensure “best practice”, improve efficiency and effectiveness of operations.
- Practices effective communication and interpersonal skills to enhance positive teamwork and relationships both internally and externally.
- Willingly performs other duties as assigned or requested.
- Bachelor’s Degree; Master of Public Health, Master of Business Administration, or other master level health related degree preferred.
- Associates Degree in healthcare, business, communications, or marketing OR a combination of related education and experience.
- Current license as a registered nurse or as a physical/occupational therapist or speech language pathologist preferred.
- Current and valid Driver’s license.
- Current medical/health screening including 2 step TB clearance.
- Four years of experience in clinical health care setting.
- Two years of administrative or supervisory experience in the healthcare or home health field; work with the geriatric population preferred.
- Medical community relationships through previous career experiences
Required skills, knowledge, and abilities:
- Knowledge of medical terminology, electronic medical records, computer software systems and applications, including but not limited to, time and attendance systems, Microsoft Office suite.
- Ability to maintain accurate records.
- Strong analytical skills to include using logic and reasoning to understand, analyze, and evaluate complex situation and research information to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to the situation.
- Excellent English communication skills, both verbal and written.
- Excellent interpersonal skills and demonstrated ability to work with all levels in the organization and communicate effectively regarding sensitive and confidential matters. Ability to maintain patient and employee confidentiality.
- Demonstrated record of goal achievement.
- Considerable knowledge of principles and processes for providing customer service. This includes setting and meeting quality standards for services, and evaluation of customer satisfaction.
- Function independently, have flexibility, maturity, and personal integrity.
- Ability to work with constant diversions and interruptions while paying attention to detail, to prioritize multiple and sometimes conflicting assignments, projects, and requests.
- Possess time management, reasoning, analytical thinking, and organizational skills.
- Must deal tactfully with employees, residents, and visitors.
- Ability to frequently stretch, bend, and lift 50 lbs. maximum.
- Must have endurance for physical labor.
- Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position can be fully met.
- Is subject to injury from falls, burns from equipment, odors, dust, reactions to chemicals and air contaminates.
- Must be flexible to accommodate schedule changes. May require work after normal business hours to accommodate client needs
- Self-motivating; must understand and enforce safety and health requirements of the workplace.
- Must have reliable transportation.
- Work hours may exceed 8 hours per day, include weekends, evenings, holidays.
- Subject to call-back during emergencies.
- May be involved in community activities.
- Well-groomed professional appearance and demeanor.
- Ability to travel up to 20% to neighbor islands.