Important Legal Notices
Notice of Non-Discrimination
Discrimination is Against the Law
HALE MAKUA HEALTH SERVICES and ITS COVERED ENTITIES comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.
Our covered facilities:
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Provide people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
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Qualified sign language interpreters
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Written information in other formats (large print, audio, accessible electronic formats, other formats).
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Provide free language assistance services to people whose primary language is not English, which may include:
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Qualified interpreters
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Information written in other languages.
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If you need any of these services, contact our Civil Rights Coordinator at:
civilrightscoordinator@ohanapacific.com or (808) 562-3755.
If you would like to file a grievance or complaint, you may contact our Civil Rights Coordinator at civilrightscoordinator@ohanapacific.com OR 45-181 Waikalua Road, Kaneohe, Hawaii 96744 OR (808) 562-3755. You can file a grievance by email or mail or in person. Our Civil Rights Coordinator is available to help you with filing a grievance.
You can also file a civil rights complaint with the U.S. Dept. of Health and Human Services, Office for Civil Rights, through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019 (phone) or 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.